Softskills & workreadiness programme support

Ducharme Training Institute / Oxbridge Training Institute collaboration

In furthering the training and capacity building support in the Public Sector, Ducharme Training Institute has partnered with Oxbridge Training Institute to assist public sector entities with soft skills support and training in the work place. 

Softskills & workreadiness programme support

Soft skills is a term often associated with a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, interpersonal skills, managing people, leadership, etc. that characterize relationships with other people.

Soft Skills are personal attributes that enhance an individual’s interactions, job performance and career prospects it is the character traits and interpersonal skills that characterises a person’s relationships with other people. In simple terms, Soft Skills have more to do with who we are than what we know. In the workplace, soft skills are considered a complement to hard skills, which refer to a person’s knowledge and occupational skills. Please find below some of the programmes available:

Administrative Support

Customer Service

Anger Management

Emotional Intelligence

Assertiveness And Self-Confidence

Employee Motivation

Business Ethics

Facilitation Skills

Business Etiquette

Human Resource Management

Business Writing

Interpersonal Skills

Change Management

Knowledge Management

Coaching And Mentoring

Meeting Management

Communication Strategies

Negotiation Skills

Creative Problem Solving

Project Management

Critical Thinking and problem solving

Proposal writing

Stress Management

Public Speaking

Average duration of courses are 2 - 3 days.Minimum group sizes apply of 10 delegates per entity. Training programs timeslots can be presented onsite and in accordance with the client’s operational program. Training can be provided at our Training Facilities in Pretoria or on-site at the client premises as required.

Click here for more PDF document on the full set of softskill courses available as well as the registration process.